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gh-103207: Add instructions to the macOS installer welcome display on how to workaround the macOS 13 Ventura “The installer encountered an error” failure. #103251

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Merged
merged 2 commits into from
Apr 4, 2023
Merged

gh-103207: Add instructions to the macOS installer welcome display on how to workaround the macOS 13 Ventura “The installer encountered an error” failure. #103251

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gh-103207: Add instructions to the macOS installer welcome display on…
ned-deily Apr 4, 2023
cc88a23
Merge branch 'main' into gh-103207-installer-error
ned-deily Apr 4, 2023
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39 changes: 34 additions & 5 deletions Mac/BuildScript/resources/Welcome.rtf
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Original file line number Diff line number Diff line change
@@ -1,9 +1,9 @@
{\rtf1\ansi\ansicpg1252\cocoartf2639
{\rtf1\ansi\ansicpg1252\cocoartf2708
\cocoascreenfonts1\cocoatextscaling0\cocoaplatform0{\fonttbl\f0\fswiss\fcharset0 Helvetica;\f1\fswiss\fcharset0 Helvetica-Bold;\f2\fmodern\fcharset0 CourierNewPSMT;
}
{\colortbl;\red255\green255\blue255;}
{\*\expandedcolortbl;;}
\paperw11900\paperh16840\margl1440\margr1440\vieww12200\viewh10880\viewkind0
\f3\fnil\fcharset0 HelveticaNeue;\f4\fnil\fcharset0 HelveticaNeue-Bold;}
{\colortbl;\red255\green255\blue255;\red24\green26\blue30;\red255\green255\blue255;}
{\*\expandedcolortbl;;\cssrgb\c12157\c13725\c15686;\cssrgb\c100000\c100000\c100000;}
\margl1440\margr1440\vieww12820\viewh10620\viewkind0
\pard\tx720\tx1440\tx2160\tx2880\tx3600\tx4320\tx5040\tx5760\tx6480\tx7200\tx7920\tx8640\partightenfactor0

\f0\fs24 \cf0 This package will install
Expand All @@ -25,6 +25,35 @@ At the end of this install, click on
\f0 to install a set of current SSL root certificates.\
\

\f1\b macOS 13 Ventura users
\f0\b0 : due to an issue with macOS
\f1\b Installer
\f0\b0 app, installation of some
\f3 \cf2 \cb3 \expnd0\expndtw0\kerning0
third-party
\f0 \cf0 \cb1 \kerning1\expnd0\expndtw0 packages including this Python package may fail with a vague
\f4\b \cf2 \cb3 \expnd0\expndtw0\kerning0
\'93The installer encountered an error\'94
\f3\b0 message if the
\f4\b Installer
\f3\b0 app does not have permission to access the folder containing the downloaded installer file, typically in the
\f4\b Downloads
\f3\b0 folder. Go to
\f4\b System Settings
\f3\b0 ->
\f4\b Privacy & Security
\f3\b0 ->
\f4\b Files and Folders
\f3\b0 , then click the mark in front of
\f4\b Installer
\f3\b0 to expand, and enable
\f4\b Downloads Folder
\f0\b0 \cf0 \cb1 \kerning1\expnd0\expndtw0 by moving the toggle to the right
\f3 \cf2 \cb3 \expnd0\expndtw0\kerning0
. See {\field{\*\fldinst{HYPERLINK "https://github.com/python/cpython/issues/103207"}}{\fldrslt https://github.com/python/cpython/issues/103207}} for up-to-date information on this issue.
\f0 \cf0 \cb1 \kerning1\expnd0\expndtw0 \
\

\f1\b NOTE:
\f0\b0 This is an alpha test preview of Python 3.12.0, the next feature release of Python 3. It is not intended for production use.\
}
2 changes: 2 additions & 0 deletions Misc/NEWS.d/next/macOS/2023-04-04-13-37-28.gh-issue-103207.x0vvQp.rst
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Add instructions to the macOS installer welcome display on how to workaround
the macOS 13 Ventura “The installer encountered an error” failure.