Unable to use github copilot free

[nikhilnair8490]

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Bug

Copilot Feature Area

Copilot in GitHub

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When i try to sign up for github copilot free (Start Using Copilot Free) from the github settings , the site never loads.
I have previously used paid subscription of Github copilot but i dont want to renew it and use the free version instead.

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[davevad93]

Hi @nikhilnair8490,

Copilot Free is available here, with the following features and limits:

• Includes up to 2,000 code completions in IDEs per month
• Includes up to 50 total chat requests per month in Copilot Chat
• Designed to give you a limited taste of Copilot's capabilities
• No subscription or payment required
• Intended for personal use only, not for users managed by an organization or enterprise
• Great for developers who want to explore Copilot's capabilities before upgrading to a paid plan

[nikhilnair8490]

@davevad93 Thank you for replying. But i get the same error when accessing the link (https://github.com/copilot). I have tried deleting the cookies and changing browser but nothing works.

[davevad93]

Hey @nikhilnair8490 you're welcome, this seems a browser/device related issue. Try clearing your cookies or use another browser (in incognito) or another device such as a smartphone or another PC.

[nikhilnair8490]

I tried on my mobile in incognito mode, but got the same error. Is GitHub somehow restricting my account to use the free version ?

[nikhilnair8490]

I also raised a ticket on GitHub support lets hope for the best :)

[OneNiNE87]

@nikhilnair8490 ditto, I thought I might have broken something. @davevad93 no it is not, I tried every possible troubleshoot one can think of from our end, and this is now growing and many others are reporting as well.
-edit-
In addition to what @nikhilnair8490 has already shared, I noticed the issue in my VScode. I was setting up my code-tunnel for remote use and I thought I may have tripped something but when I checked my settings and It says subscription ended I again had some positive thoughts may be it's an renewal kinda thing, or may be I need to agree some terms or conditions freshly so that's why this is happening and I clicked on "[START USING COPILOT FREE]" and the page won't load, I used VPN, TOR, All my devices, my friends devices, haven't tried my neighbors but yeah. non worked so far. And I did report the issue.

[davevad93]

I see @OneNiNE87, in this case I highly recommend you contact support by opening a ticket here, select "Other" and let them know.

[krychu90]

Yes, I have the same issue. Copilot has stopped working and I can't get it to work again (phpstorm) because of this redirect loop.

[Onthegoat]

same problem

[mivandoni]

Same exact problem for me too. Just opened a ticket too.

[KasiMaru]

Same issue on my side. Copilot free is not accessible anymore

[KatsaounisThanasis]

Same problem

[mivandoni]

On the Free plan

[mivandoni]

I was on pro before, but this new free plan is enought for my needs

[KatsaounisThanasis]

FYI

[davevad93]

Hey all, there are issues with Copilot as indicated in GitHub Status.

I don't think it will take long to fix it and it should already be working for some.

[Akash1134]

Hi everyone,

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

For details, please see Incident with Copilot

[nikhilnair8490]

Yes it is working now, i can access copilot free . Thanks