GitHub Community
π£ Student/Teacher Verification Has Moved β Now in Your User Settings! #156395
-
|
We would like to inform you that the student/teacher verification process has been relocated to a new section within your user settings, right next to your billing and plans information. 
By moving the verification process to your settings page it makes it easier to access, manage, and track everything related to your account in one place. Whatβs new in this update:
Your application has been received and is currently under review. Youβll see updates here as it moves through each stage of the verification process. 
If your application is rejected, youβll now see clear reasons and tips for what to fix before trying again. Important Your academic benefits will be activated within 72 hours after successful verification. π
No action required for verified usersIf you have already completed verification, no further action is required. Need Help or Noticed a Bug?If you run into any issues or spot a bug during the updated verification process, let us know in the comments β your feedback helps us make things better for everyone. If you need support with the application steps themselves, feel free to start a new discussion thread. Our team and community members are always around to help you out. |
Beta Was this translation helpful? Give feedback.
Replies: 30 comments 32 replies
-
|
hi, i was notified that my 'academic discount coupon' is expiring in a few days, but my page looks like this (with the button greyed out): |
Beta Was this translation helpful? Give feedback.
-
|
I have the same problem |
Beta Was this translation helpful? Give feedback.
-
|
@kfaizi I found a way to bypass this. You can enable the button by doing the following:
You should now be able to click the button. <button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" disabled="disabled" data-view-component="true" class="Button--primary Button--small Button my-2"> <span class="Button-content">
<span class="Button-label">Start an application</span>
</span>
</button>Should now look like this <button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" data-view-component="true" class="Button--primary Button--small Button my-2"> <span class="Button-content">
<span class="Button-label">Start an application</span>
</span>
</button> |
Beta Was this translation helpful? Give feedback.
-
|
Works!! :) |
Beta Was this translation helpful? Give feedback.
-
Hi, this method sadly doesn't work anymore |
Beta Was this translation helpful? Give feedback.
-
|
|
Beta Was this translation helpful? Give feedback.
-
|
facing same issue |
Beta Was this translation helpful? Give feedback.
-
|
I already applied and got approved for it and I am still waiting for the benefits but the status page says I have not submitted anything yet. |
Beta Was this translation helpful? Give feedback.
-
|
Hi! I got the same question like you, I reapplied today. It shows I have been verified already. They will give me benefits soon. I guess you can try to reapply to see your status as well. |
Beta Was this translation helpful? Give feedback.
-
|
Exact same problem! please update if you get it :)
|
Beta Was this translation helpful? Give feedback.
-
|
Hey, I got access to the github education benefits yesterday and I am already using it. I applied April 12 and got access yesterday April 15 (PH Time) exactly 72 hours. I did not need to reapply for the benefits so you should just wait. |
Beta Was this translation helpful? Give feedback.
-
|
I got the same question like the last floor. I got approved on 13th April. Should I reapply the benefits? Or I only need to wait until I get the benefits. |
Beta Was this translation helpful? Give feedback.
-
|
The Most Useless Update of GitHub to Update these settings, Student are facing a lot of useless issues , Location issue is the main |
Beta Was this translation helpful? Give feedback.
-
|
That's right |
Beta Was this translation helpful? Give feedback.
-
|
Beta Was this translation helpful? Give feedback.
-
|
My application is stuck midway. No confirmation msg is displayed when I expand the details about it |
Beta Was this translation helpful? Give feedback.
-
|
I used the campus email only |
Beta Was this translation helpful? Give feedback.
-
|
Nope. Unable to get any help from support too. I think there was some technical issue. |
Beta Was this translation helpful? Give feedback.
-
Hi! I'm experiencing exactly the same issue as you. My application was approved a few days ago, but when I try to open the "Education Benefits" details, it gets stuck loading and never shows the confirmation or the Copilot Pro redemption link. Were you able to fix it? Was it just a temporary glitch, or did you have to contact support or do something specific to solve it? Thanks in advance! |
Beta Was this translation helpful? Give feedback.
-
|
Hello, my GitHub Student Developer Pack was approved on April 13, but I still donβt see the benefits in my account. It says I haven't submitted any application. Can you help me? |
Beta Was this translation helpful? Give feedback.
-
What have i done wrong |
Beta Was this translation helpful? Give feedback.
-
|
What have I done wrong. I really don't get what the issue is. Also I can start another application |
Beta Was this translation helpful? Give feedback.
-
|
Hi everyone! π We are aware of the 500 errors occurring when users visit https://github.com/settings/education/benefits. Our team is actively working to resolve this issue as quickly as possible and we appreciate your patience and understanding. Once it has been resolved, we will provide an update directly here. |
Beta Was this translation helpful? Give feedback.
-
|
Hey! My governmentally issued student ID is 2-sided. On the front it has my name, date of birth and ID number and on the backside it shows the date of validity and the name of my school (among other info). In the current state of the system, it's not possible to upload multiple sides nor to upload pictures from my gallery. I've tried taking a picture of the backside only, but photos taken with both my front camera and back camera turned out to be blurry. I've even tried with my webcam but it produced an even worse image. After many failed attempts, I've submitted a barely readable photo and it got rejected almost instantly. Could you make uploading documents permitted or at least have the option to verify students through other channels? It would be urgent for my JetBrains subscription. |
Beta Was this translation helpful? Give feedback.
-
|
Hi @6Leoo6 We've updated our Student Developer Pack Application FAQs & Common Rejection Reasons discussion. It's packed with valuable information that might just have what you're looking for. I've included the section that I feel would best assist. Remember to return to your discussion and reply if you need more assistance or mark it as solved π This will assist others in the community to finding answers more quickly π |
Beta Was this translation helpful? Give feedback.
-
|
Thank you for your reply! I tried taking a picture of 2 of my documents, one being my student identity card and the other being an official dated exam notifier with my school's stamp. I took one photo with my front and one with my back camera, but no matter what, they turned out to be unreadably blurry. I cleared the cameras beforehand and they work perfectly fine in other apps. What could you recommend? |
Beta Was this translation helpful? Give feedback.
-
|
Yeah, you will definitely need to show your personal details - key to the application. I would suggest having a look at I need to translate my evidence. What can I do? which suggests that you show one side of your Student ID along side your School Details (you can perhaps write it down in bigger characters for easier visibility). |
Beta Was this translation helpful? Give feedback.
-
|
Is there a reason there isn't a file upload? Only allowing photos is causing so many problems... |
Beta Was this translation helpful? Give feedback.
-
|
@samus-aran
Please come up with a reasonable solution as if the situation stays the same, I won't be able to verify myself and will loose access to tools that are more than crucial for my studies! Thank you for your efforts! |
Beta Was this translation helpful? Give feedback.
-
|
I have the same issue, its terrible. Did you find a solution? |
Beta Was this translation helpful? Give feedback.
-
|
@Vincent-Becker, PS. Make sure that all of your information on your document reflects the information on your GitHub account. |
Beta Was this translation helpful? Give feedback.
-
|
@CellMelton |
Beta Was this translation helpful? Give feedback.
-
|
@Vincent-Becker, |
Beta Was this translation helpful? Give feedback.
-
|
Good Morning! i'm approved for the student plan, I have GitHub Pro, but I can't access Copilot Pro. The IDEs I want to use are listed as free. Does anyone know why I can't upgrade to Copilot Pro?
|
Beta Was this translation helpful? Give feedback.
-
|
PSA - If you:
Then: YOU SHOULD MOVE YOUR DNS OFF GITHUB PAGES IMMEDIATELY, UNTIL YOUR RENEWAL GOES THROUGH Otherwise, it is possible your domain will redirect to a SPAM website while GH Pages is offline. On my domain, this was some kind of online casino website based in India. I have absolutely no idea how this is technically possible, but this happened to my domain. I am not sure if this is due to some kind of bug or security issue, but if anyone knows the right place to file a ticket, please let me know. I cannot imagine this kind of redirect being intended behavior. |
Beta Was this translation helpful? Give feedback.
-
|
Are you sure you verified your domain in https://github.com/settings/pages? There is an additional step to required to prevent other people from using your domain name. |
Beta Was this translation helpful? Give feedback.
-
|
Yes, my domain has been verified for years. There was no setup problem. What happened was my edu discount expired, and GitHub took my website offline, because it was built from a private repository rather than a public one. GitHub pages is only supported for public repositories unless on a pro account. At this point, my domain redirected to a SPAM website. |
Beta Was this translation helpful? Give feedback.
-
βApproved Student Pack β Benefits Still Not Active After Several Days (Possible Conflict)βHi everyone, My GitHub Student Developer Pack application was approved on April 28, 2025. However, the benefits are still not active, and I continue to see the message: I suspect this might be due to a previous denied application on the same day, which could be causing a system conflict. Iβve already:
My profile name is: Ahmet Said Bayram If anyone has experienced something similar or knows how to solve this, Iβd really appreciate your help! Thanks in advance! |
Beta Was this translation helpful? Give feedback.
-
|
we all have problem this not work at all and they dont answer |
Beta Was this translation helpful? Give feedback.
-
|
My problem has been solved and I am grateful to everyone who has been of help to me in this matter. |
Beta Was this translation helpful? Give feedback.
-
|
The issue with Education Benefits Application β Revoked Status βThere are outstanding issues with your GitHub account. Please contact GitHub Support.β When I checked my application status, it showed Revoked, just one day after submission. Iβm not sure what caused this and would appreciate your guidance on how to resolve any issues or what steps I should take to reapply successfully. I am currently a student and would like to benefit from the GitHub Student Pack to support my learning and development. Please let me know what additional information or documentation is required. Thank you very much for your help. |
Beta Was this translation helpful? Give feedback.
-
|
i am getting this error while requesting GitHub Student Developer Pack, after taking a picture at the Dated Proof ID. |
Beta Was this translation helpful? Give feedback.
-
|
|
Beta Was this translation helpful? Give feedback.
-
|
I've also had this problem, it might be a good idea to allow drop/past. |
Beta Was this translation helpful? Give feedback.
-
|
Hi everyone, I applied for the GitHub Student Developer Pack on May 12, 2025, and although more than 72 hours have passed, the benefits are still not active. Is there anything else I need to do on my end, or should I just wait a bit longer? |
Beta Was this translation helpful? Give feedback.
-
|
I suggest an option to upload documents for the application instead of just the camera interface. |
Beta Was this translation helpful? Give feedback.
-
Encounter similar issue, it's been three days and the student pack or code is still unavailable to redeem :(
There is no further instruction on the page.
|
Beta Was this translation helpful? Give feedback.
-
|
It passed on 4th day after submitting |
Beta Was this translation helpful? Give feedback.
-
|
how much days took you to get benefits exactly.? |
Beta Was this translation helpful? Give feedback.
-
|
Same here, no way to upload files. Taking a photo is horrible please upodate this option... |
Beta Was this translation helpful? Give feedback.
-
|
Hello guys, after more than 7 tryes denied The 8th has been approved how? I've decide to switch device. From Pc to iphone (smartphone). I've choose to connect to github with mobile browser safari and everything worked you are able to switch the camera front/back so I've open on my pc the certificate in pdf (full screen everything else black) of my university and I've take a photo. So try everything ... and you will be able to be approved. |
Beta Was this translation helpful? Give feedback.
-
|
how did you get past the location error ? |
Beta Was this translation helpful? Give feedback.
-
|
Iβm having an issue submitting my application and would appreciate any advice. My email and university details are correctly recognized by the system, but when I click the βSubmitβ button, nothing happens. Thereβs no error message, confirmation, or further instructionβit just doesnβt respond. Has anyone else encountered this problem? Iβve double-checked my information and tried refreshing the page, but the issue persists. If thereβs a known fix or alternative way to proceed, please let me know.
|
Beta Was this translation helpful? Give feedback.
-
|
Approved Student Pack β Benefits Still Not Active After Several Days (Possible Conflict)β Hi everyone, My GitHub Student Developer Pack application was approved on May 28, 2025. However, the benefits are still not active, and I continue to see the message: Iβve already: Enabled two-factor authentication My profile name is: PhαΊ‘m Gia Huy If anyone has experienced something similar or knows how to solve this, Iβd really appreciate your help! Thanks in advance! |
Beta Was this translation helpful? Give feedback.
-
|
i faced the same problem. did you solve this yet? |
Beta Was this translation helpful? Give feedback.
-
|
I already have my student email address linked with my account and when attempting to reverify my student status GitHub sees that and allows me to preselect my university based on the email address. After uploading the picture of my ID, however, I receive the following error:
My student email is my primary email address on my GitHub account, so I'm not sure what's triggering this error... |
Beta Was this translation helpful? Give feedback.
-
|
Three days ago, I submitted documents for another confirmation of my teacher status. Almost immediately, I received confirmation with the standard wording about 72 hours. I was really hoping to test Copilot Pro. But the next day, a message saying βRevokedβ appeared at the top, which I can't open β it seems to be empty. At the same time, my GitHub Pro status remained unchanged (it had been there since the last status renewal). But Copilot Pro wasn't added :( Very sad. I am a teacher from Russia, so I dare to assume that I received the Revoked status precisely because Copilot Pro is not available in our country. Do you think it makes sense to contact support, or is everything clear as it is?
|
Beta Was this translation helpful? Give feedback.
-
|
Please help, I applied 5 days ago, but I am getting the following message: There was an error creating the discount request. Errors: Discount request could not be created. Discount request errors: You have an outstanding discount request for ... We will get back to you soon. Does this means the application is in process? |
Beta Was this translation helpful? Give feedback.
-
|
Hello, not yet, how did you solve the problem? Thank you!
β¦On Tue, Jun 3, 2025 at 5:48β―PM Jushtine Kylle Taculad < ***@***.***> wrote:
i faced the same problem. did you solve this yet?
β
Reply to this email directly, view it on GitHub
<#156395 (reply in thread)>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/BS72B7W6S63LYPNS5FVP7FD3BYJZ3AVCNFSM6AAAAAB25ZJ62WVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTGMZWGA3TAOA>
.
You are receiving this because you commented.Message ID:
***@***.***>
|
Beta Was this translation helpful? Give feedback.
-
|
Please, please I need the approval to learn and finish a college assignment. Thank you! |
Beta Was this translation helpful? Give feedback.
-
|
Hi! I am trying to re-verify myself and I only have digital documentation. How can I upload this instead of taking a photo with my laptop camera? I don't have access to a printer since I'm off campus for the summer. |
Beta Was this translation helpful? Give feedback.
-
|
I've been trying to re-verify my self for a while now.. attempted 5-6 times, getting rejected each time. |
Beta Was this translation helpful? Give feedback.
and others
Hi everyone! π We are aware of the 500 errors occurring when users visit https://github.com/settings/education/benefits. Our team is actively working to resolve this issue as quickly as possible and we appreciate your patience and understanding. Once it has been resolved, we will provide an update directly here.