17.0.4

Release Date: 11-08-2025

• Bug fixes and performance improvements
• Improvements to metadata when images are sent in a conversation
• Fixed issue where emojis were missing in conversation rating card

17.0.3

Release Date: 23-07-2025

• Improved dark mode support

🐛 Bug Fixes

• Fixed issue where audio was missing in certain videos

17.0.2

Release Date: 11-07-2025

🐛 Bug Fixes

• Fixed ClassNotFoundException: androidx.compose.material.icons.Icons crash

17.0.1

Release Date: 11-07-2025

🐛 Bug Fixes

• Fixed NoSuchMethodError: No virtual method getParcelableArrayExtra crash happening on lower Android versions
• Fixed IllegalStateException: The specified child already has a parent crash
• Fix in-app notification crash in Unity projects by improving legacy activity detection

👉 Dependency updates

• com.google.firebase:firebase-messaging to 24.1.2

17.0.0

Release Date: 26-06-2025

🚀 Enhancements

• Added support for Dark Mode. This feature is currently in beta, and will be enabled for all customers in a future release.

👉 Dependency updates

• Removed io.sentry:sentry-bom dependency

16.3.0

Release Date: 05-06-2025

📱 New Feature: Conversational Fin

We’re making conversations more natural and reducing the need for escalations.

• More human, less rigid: We’ve removed quick reply buttons so Fin can respond fluidly—no decision trees, just natural conversation.

• Sources, now inline: Fin now includes source links directly in replies, so customers can verify info at a glance.

16.2.1

Release Date: 30-05-2025

🐛 Bug Fixes

• Fixed a deadlock issue in changeWorkspace API that could occur when login API was called right after changeWorkspace API, causing the application to hang indefinitely while waiting for authentication.

👉 Dependency updates

• Sentry: Updated to 8.13.2

16.2.0

Release Date: 28-05-2025

🚀 Enhancements

• Added new API handlePushWithCustomStack in IntercomPushClient. Use this to handle Intercom push messages with a custom backstack. Implement your custom push integration by extending FirebaseMessagingService and call handlePushWithCustomStack in the onMessageReceived method as shown in the example below.

public void onMessageReceived(RemoteMessage remoteMessage) {
    String message = remoteMessage.getData();
    if (intercomPushClient.isIntercomPush(message)) {
        TaskStackBuilder customStack = TaskStackBuilder.create(this);
        customStack.addNextIntent(new Intent(this, CustomActivity.class));
        intercomPushClient.handlePushWithCustomStack(getApplication(), message, customStack);
    } else {
        //DO HOST LOGIC HERE
    }
}

🐛 Bug Fixes

• Fixed IllegalArgumentException: Missing keys: [timestamp] crash
• Fixed NullPointerException: Parameter specified as non-null is null crash happening in in-app notifications

👉 Dependency updates

• Sentry: Updated to 8.13.1
• Fragment Kotlin Extensions: Updated to 1.8.7
• Compose BOM: Updated to 1.8.2 (via BOM 2025.05.01)

16.1.0

Release Date: 20-05-2025

🚀 Enhancements

• Added new API changeWorkspace. Use this to change the workspace that the SDK is connected to.

👉 Dependency updates

• Sentry: Updated to 8.12.0
• Lifecycle Components: Updated to 2.9.0
• Compose Navigation: Updated to 2.9.0

👉 Note

• registerForLaterInitialisation and unregisterForLateInitialisation are now deprecated. Use initialize instead. SDK will not communicate with Intercom until a user registration is made.

16.0.0

Release Date: 09-05-2025

• Bug fixes and performance improvements

👉 Dependency updates

• Compose BOM: Updated to 1.8.1 (via BOM 2025.05.00)
• Gson: Updated to 2.13.1

👉 Note

• This version requires compileSdk version to be at least 35. If you are not ready to use API level 35, please stay on the Intercom version 15.16.1