This repository was archived by the owner on Sep 3, 2025. It is now read-only.
enhancement(slack): adding slash command and button to manually engage user for mfa prompt #5429
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This pull request introduces a new feature to the Dispatch Slack plugin, allowing users to manually engage participants in a case for Multi-Factor Authentication (MFA) verification. The enhancement includes the addition of a slash command and a button to facilitate this process.
Key Changes:
Interactive Command and Button:
handle_engage_user_commandininteractive.pyto handle the new/dispatch-engage-userSlack command.Modal and Engagement Handling:
create_manual_engagement_messageinmessages.pyto generate the engagement message structure.Configuration Updates:
slack_command_engage_usertoSlackConversationConfigurationinconfig.pyto define the new command string for engaging users.This enhancement aims to improve the security and flexibility of user engagement within the Dispatch Slack integration, providing teams with more robust tools for managing case-related interactions.