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Add HTTP error codes to troubleshooting guide (#172)
* Add HTTP error codes to troubleshooting guide * Update docs/troubleshooting.md Co-authored-by: Mark Stumpf <[email protected]> * Update docs/troubleshooting.md Co-authored-by: Mark Stumpf <[email protected]>
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docs/troubleshooting.md

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@@ -10,6 +10,16 @@ installed and configured:
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- Ensure not running in a containerized environment (for non-production environments see [this post](https://developers.redhat.com/blog/2014/05/05/running-systemd-within-docker-container/) for a workaround)
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- Check installation logs for more details
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## HTTP Error Codes
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- 401 (UNAUTHORIZED): Configured access token or realm is incorrect
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- 404 (NOT FOUND): Likely configuration parameter is wrong like endpoint or URI
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(e.g. /v1/log); possible network/firewall/port issue
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- 429 (TOO MANY REQUESTS): Org is not provisioned for the amount of traffic
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being sent; reduce traffic or request increase in capacity
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- 503 (SERVICE UNAVAILABLE): If using the Log Observer, this is the same as 429
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(because that is how HECv1 responds). Otherwise, check the status page.
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## Log Collection
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### Is the source generating logs?

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