Genmon Emails

[heffneil]

I get the start and end emails for each time my generator exercises from genmon. What I don't see, unless I am missing it, is the engine hours on the generator. It would be good information to have in email when it runs. At a minimum I could reference old emails to see what hours are on that generator.

[jgyates]

Hi @heffneil

Genmon does send emails when the generator status changes (start, stop, etc) however you do have to have the category enabled on the notifications page. You have the category enabled, you may check your spam folder.

You can also get the run hours on the Maintenance page and (depending on your controller type) get a history of the start and stop times on the Log page.

A description of the email notification categories is in this thread: #1262

[heffneil]

I understand and I am getting the start and end emails (and maybe even more - I think 4 - everytime it exercises). What I am suggesting and would like it to include engine hours in those emails?

[jgyates]

ah, ok. Sorry, I guess I read that to quickly and missed your entire point.

I can add that to the feature request list. I will update this thread once it is complete.

[heffneil]

Awesome thanks for the fast response. Sorry if I worded it funny. I think you understand now we just want to include engine hours in the reporting email for tracking purposes.

Thanks!

[heffneil]

Thanks so much!

[heffneil]

Hi two observations: One is that I received 2 copies of the emails on exercising this morning. (Edit actually its the cranking then exercising and then Off Remote Off and then Off Ready).

Also the report doesn't show the current engine hours just hours in the last 30 days unless I am missing it:

This was after exercise:

`
Status :

Engine :
    Switch State : Auto
    Engine State : Off - Remote Switch Off
    Active Relays : Fuel Enrichment On, Battery Charger On
    Active Sensors :
    Battery Voltage : 13.60 V
    Battery Status : Charging
    Battery Charger Current : 1495 mA
    RPM : 0
    Frequency : 0.00 Hz
    Output Voltage : 0 V
    Output Current : 0.00 A
    Output Power (Single Phase) : 0.00 kW
    Active Rotor Poles (Calculated) : 0

    Unsupported Sensors :
        Raw Revolution Sensor : 0
        Hz (Calculated) : 0.0 Hz
        Battery Charger Sensor : 1.50
        Battery Status (Sensor) : Charging
        Ambient Temp Thermistor : Sensor: 70, -1.5C, 29.4F



Line :
    Transfer Switch State : Utility
    Utility Voltage : 246 V
    Utility Max Voltage : 253 V
    Utility Min Voltage : 239 V
    Utility Threshold Voltage : 144 V
    Utility Pickup Voltage : 203 V
    Set Output Voltage : 240 V


Last Log Entries :

    Logs :
        Alarm Log : 02/28/25 10:29:03 Engine Fuel Delivery Pressure : Alarm Code: 3215
        Service Log : 04/15/25 12:52:00 Maintenance Reset
        Run Log : 05/13/25 08:00:00 Running - Exercise
        `

This was as exercise started:

Status :

Engine :
    Switch State : Auto
    Engine State : Exercising
    Active Relays : Fuel Enrichment On, Fuel Relay On
    Active Sensors :
    Battery Voltage : 13.50 V
    Battery Status : Not Charging
    Battery Charger Current : 11 mA
    RPM : 1855
    Frequency : 62.10 Hz
    Output Voltage : 239 V
    Output Current : 4.44 A
    Output Power (Single Phase) : 1.06 kW
    Active Rotor Poles (Calculated) : 4

    Unsupported Sensors :
        Raw Revolution Sensor : 0
        Hz (Calculated) : 61.8 Hz
        Battery Charger Sensor : 0.01
        Battery Status (Sensor) : Not Charging
        Ambient Temp Thermistor : Sensor: 70, -1.5C, 29.4F



Line :
    Transfer Switch State : Utility
    Utility Voltage : 244 V
    Utility Max Voltage : 253 V
    Utility Min Voltage : 239 V
    Utility Threshold Voltage : 144 V
    Utility Pickup Voltage : 203 V
    Set Output Voltage : 240 V


Last Log Entries :

    Logs :
        Alarm Log : 02/28/25 10:29:03 Engine Fuel Delivery Pressure : Alarm Code: 3215
        Service Log : 04/15/25 12:52:00 Maintenance Reset
        Run Log : 05/13/25 08:00:00 Running - Exercise

Time :
    Monitor Time : Tuesday May 13, 2025 07:59:51
    Generator Time : Tuesday May 13, 2025 08:00

Maintenance :
Model : Generic Liquid Cooled
Generator Serial Number : XXXXXXXX
Controller Detected : Evolution 4.5L, Liquid Cooled
Nominal RPM : 3600
Rated kW : 20 kW
Nominal Frequency : 60 Hz
Fuel Type : Natural Gas
Generator Phase : 1
Engine Displacement : 4.5 L
kW Hours in last 30 days : 8.03 kWh
Fuel Consumption in last 30 days : Unknown
Run Hours in last 30 days : 0.86 h

Controller Settings :
    Calibrate Volts : 1024
    Nominal Line Voltage : 240 V
    Rated Max Power : 48 kW
    Param Group : 1
    Voltage Code : 27
    Phase : 1
    Hours of Protection : 14904 h
    Volts Per Hertz : 18
    Gain : 0
    Target Frequency : 60 Hz
    Target Voltage : 240 V


Exercise :
    Exercise Time : Weekly Tuesday 08:00 Quiet Mode Off
    Exercise Duration : 12 min


Service :
    Service A Due : 124 hrs or 04/15/2026
    Service B Due : 249 hrs or 04/15/2027
    Total Run Hours : 65.30 h
    Hardware Version : V1.05
    Firmware Version : V1.11

[jgyates]

Total Run Hours are in the Service section near the bottom. The info in the emails is the same data, in the same order and format as the web interface.

Also, you will get an email any time the switch state or engine state changes. Based on the data you sent it looks like is it working as expected.

Let me know if you have any other issues or questions.

[heffneil]

I see it now - sorry I totally missed it. I saw Service A and B and moved to the next section. Got it my apologies.

[jgyates]

No worries.